WN Help Desk is a shareware help desk solution with a backend database of either Microsoft SQL or Microsoft Access. WN Help Desk Standard uses only the Access backend database, while WN Help Desk Enterprise can use either the Access backend or a Microsoft SQL backend. This application provides a full-featured help desk for companies of any size. Designed to be accessed by multiple help desk technicians at the same time, this application has been developed over the course of seven years with the features that current users have requested. If you have been unsatisfied with high-priced commercial help desk software, this could be the solution for your company. Join the hundreds of companies running WN Help Desk, a help desk solution for the rest of us.

WN Help Desk Web is a shareware web-based help desk application that can be used either in conjunction with WN Help Desk, or as a standalone help desk solution. WN Help Desk Web Standard uses only the Microsoft Access backend database, while WN Help Desk Web Enterprise can use either the Access backend or a Microsoft SQL backend. WN Help Desk Web allows your customers and technicians access to the help desk from a standard web browser.