Database Comparisons


ID Event Description Access MSDE SQL
1 Time to Login Prompt 29 10 6
2 Time from Login to Main Menu 35 <1 <1
3 Advanced Query, Open Items (49,900 records) 75 38 28
4 Advanced Query, Closed Items (100 records) 74 30 16
5 View Requests by Technician, Open (49,900 records) 28 18 8
6 View Requests by Technician, Closed (100 records) 23 6 3
7 View and Edit User Information Time to Open 5 <1 <1

Database comparison between the various backend database options for WN Help Desk and WN Help Desk Web. The same data was used in each test, running on a 10Mb network. The server is a Windows 2000 Server with dual Pentium 333 processors, 256meg of RAM, and a wide-ultra SCSI hard drive. The databases tested were a Microsoft Access 97 MDB file on the remote server using linked tables to the MDB file, a Microsoft MSDE 1.0 SP2 database using ODBC linked tables, and a Microsoft SQL 7.0 SP2 database using ODBC linked tables. The database contained the following data:
  • 5,000 records in the Assets table
  • 50,000 records in the HelpRequests table
  • 10,000 records in the UserNames table
These tests were only performed with a single connected user. Obviously, Microsoft SQL will outperform Microsoft Access even more under a heavy user load.